1. Introduction

This privacy policy sets out how TurtleDove uses and protects any information that you give on www.TurtleDove.com when you use this website. TurtleDove is committed to ensuring that your privacy is protected, subject to the terms of the ‘Security’ Clause below. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. TurtleDove may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

2. What we collect

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

3. How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

4. How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at monika.suryan.cs@gmail.com

5. Credit Card Payment

In a credit card transaction, you must use your own credit card. We will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.

6. What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

7. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

8. Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

9. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

10. Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

11. Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

12. Shipping Policy

TurtleDove ships Monday to Saturday. We do not ship of weekends and on public holidays in India.

Our shipping partner is Shiprocket. You will always receive an email/whatsapp message with the shipping number which will help you track your orders.

13. Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information email us at monika.suryan.cs@gmail.com.